Still have questions?
Where can I download HGB email mobile apps?
Login to the HGB email web client, click "Settings" → "Mobile" for directions.
Do you offer bulk account discounts?
We offer discounts on Premium and Elite accounts after 10 users. From your computer or phone,
click "Settings" → "Payments" to view available discounts. Discounts are private and increase
with no limit as user number increases.
How do I gift a HGB email subscription?
Go to the HGB email web client from your computer or phone, click "Settings" → "Payments" → "Gift",
and fill out the form. You can chose to gift someone a private account or add them to your orginization.
How can I transfer my previous email to HGB email?
Go to the HGB email web client from your computer or phone, click "Settings" → "Importing" → "Email".
Choose from 1 or many email importers and fill out the form. Imports can take a long time depending
on the amount of importers you use and how much data is being imported. We will send you a confirmation
email for each import that finishes.
What happens if I stop paying for HGB email?
All of our plans have a built in 1 year grace period to export your data. If payment is missed your account
becomes read only for export.
How do I deactivate HGB email?
Go to the HGB email client from your computer or phone, click "Settings" → "Payments" → "Cancel",
and confirm the action. All of our plans have a built in 1 year grace period to export your data.
Your plan can be used until the end of the paid period after that it becomes read only for export.